Windows hello this option is currently unavailable something went wrong. I had mine set to Enabled.

Windows hello this option is currently unavailable something went wrong He's changed devices along the years and he always got "This option is currently unavailable" when trying to log in with Windows Hello on all devices, making him revert to logging in with his password instead. when i create a new user, the windows hello allows me to put fingerprints, but after some time it disappears too. I already tried uninstalling in device manager and other methods taught in Youtube. Something went wrong. I already tried restarting my laptop. Something went wrong try again later by enabling in group policy editor 02:29 Method 3 to fix Windows hello fingerprint-This option is currently unavailable. I had mine set to Enabled. I tried all different things suggested on this forum without any success. ". Try again later" Oct 18, 2024 · I nearly forgot my PIN so I tried quite a few times and eventually logged in. " This is true for the options for the fingerprint scanner and PIN as well. I am asked to input my pin which i do, and then I just get the message "Sorry something went wrong, couldnt turn on the camera, make sure its working properly" I have confirmed that the camera is working to take photos. " I've been unable to find a solution to this problem, most resources say to delete the contents of the NGC folder, however there is nothing in the folder to delete, even when "show hidden items" is selected. Jan 11, 2022 · Harassment is any behavior intended to disturb or upset a person or group of people. Is anyone know the solution for this? please help me to solve this problem. Oct 20, 2021 · Windows Hello Fingerprint-This Option Is Currently Unavailable. Click on "Advanced options" > select "command prompt" 4. technology/ for more guides and tech explainers, rev Sep 6, 2023 · I can't setup a Windows Hello for all the options in the settings it says "This option is currently unavailable". May 29, 2020 · After removing this update I have been able to now edit the Windows Hello PIN option but despite entering a PIN and seeing from the 'Remove' option that it has been accepted, the option itself does not appear on the lock screen. This has been going on for 3 months now, so trying "later" is definitely not working. " Also all the options to change my pin, add a fingerprint, etc are all greyed out. Apr 3, 2021 · i own a huawei matebook D14, ryzen 7. I've been stuck solving this for days. Sep 30, 2019 · I just bought a new laptop the other day and for the first few days I had no problems setting up a pin and fingerprint sign in. Jul 29, 2019 · I keep getting Option is currently unavailable - something went wrong under Sign-in options I can add a fingerprint through Account protection but not a PIN Win log say: The Primary Account Primary Feb 1, 2024 · When I go to sign in options, Windows Hello always says something went wrong, try again later and currently unavailable. Device is AAD joined ( AADJ… Mar 29, 2022 · This Option is currently unavailable. I don't know what to do. Jun 10, 2020 · Windows Hello option currently Unavailable! How to Fix? Hi, I wanted But when i click fingerprint in settings it says: something went wrong, try again later. it says "this option is currently unavailable" and if you click on it, it says "something went wrong, try again later". so my windows is at the latest version. ' The options to improve recognition and to remove this sign-in option are greyed out. Delete your fingerprint, and register it again in Windows Hello settings. May 25, 2022 · When I first bought the laptop, I was able to use Windows Hello (fingerprint scanner). May 8, 2020 · I just bought a Specter x360 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later" Below, it says "Windows Hello is preventing some options from being shown" I have the latest Windows update. This has never been the case ever on my computer (Acer Spin, Windows 10), only the Windows Hello Face interface was ever unavailable. #windowshellopin #windowshello #windowshellosomethingwentwrongunable to setup windows hello pin?? got the error "something went wrong try again later" in win Feb 16, 2025 · Recently, all my windows hello options are "currently unavailable. When I expand the options it says 'Something went wrong. Under the sign in options, Windows Hello Pin, I see a message that says Something went wrong. " I have tried previous threads from a couple years ago but those didn't seem to work. Face recognition does not work either, tried setting that up as well and says something went wrong. When I click on them I am given a something went wrong message. Try again later" after i opened up the details for facial recognition, fingerprint recognition and PIN. NOTE: The options given by "Get Help" may vary. 4. More fixes here. How do I resolve this issue? Thank you for any solutions. Please try again later. Then delete the folder named NGC. Jan 30, 2025 · when i try to use windows hello for face, fingerprint or pin it says 'this option is currently unavailable' and when i click the drop down it says 'something went wrong please try again later' May 15, 2024 · So far, nothing I have tried has made any difference. I removed my PIN and now Add is greyed out. Try again later". Jan 30, 2025 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. Try again later" I'm not sure what to do since I have been trying to fix it, but nothing seems to work. Jan 6, 2025 · Under Windows 11 "Account > Sign-in options," all my options are marked "This option is currently unavailable. Here are some recommended steps to solve your situation: Jul 29, 2024 · Although the leading cause for your Windows Hello not working is update issues, other possible reasons exist. Once you get a response, choose "Windows Hello Camera Issue". 00:55 Method 2 to fix Windows hello fingerprint-This option is currently unavailable. When I click on them, in red writing, it says, "Something went wrong. I could log in with my windows password instead by choosing so under the pin entry box. Sep 22, 2020 · I just purchased a ASUS Zenbook Flip S and Windows Hello worked when I set up my laptop, however right after setup, Face, Fingerprint and PIN sign-in options all say "This option is currently unavailable". It says "this option is currently unavailable" for face recognition, fingerprint recognition and PIN. but anything didn't work. Feb 1, 2020 · I did that and the network issue got fixed. Threats include any threat of violence, or harm to another. Solutions to either problem would be so appreciated! I've made sure my Windows is up to date, and I've done the recommended things in any post I could find somewhat pertaining to my issue, but please send anything my way that May 9, 2024 · To fix Something went wrong, Try again later error during Windows Hello setup, roll back Fingerprint driver, and delete the files inside the NGC folder. Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. ' as mentioned earlier, it has been like this for over a year Windows is garbage that’s the actual cause, outsource cheap IT developers who tell you to run file check and script kiddies who have no idea what they are doing, the solution is to buy a Mac and get on with living, the only use for windows is as a barebones gaming rig with absolutely no personal information left in it. Help please. Over the past few days, the settings sign-in options tab display the When I open my settings on windows 11 and go to my sign in options all it says for face id,touch id and pin is that The Option Is Currently Unavailable and underneath Something went Wrong,Try again later. now i wanna Aug 17, 2022 · Windows Hello Pin Setup "Something Went Wrong" When I try to open my laptop I get a message that pops up and says something along the lines of "Something went wrong and your pin isn't working" and I've always had to use my phone authenticator app to log into my laptop. Windows Hello for Business policy is I'd restart and press the f12 key. I went through the device manager and not sure why I don't have a driver for fingerprint reader anymore. " below that. Dec 28, 2019 · I went into the settings to improve the recognition but the options to improve recognition or remove it are grayed out and it says that this option is currently unavailable and that "something went wrong, try again later. See if the camera will be reset and would now work. I have the message stating for windows hello face, fingerprint, and hello PIN "This option is currently unavailable- click to learn more" and when I do click "this device doesn't meet your organization's requirements for Windows Hello". When I clic on any of these options, it says "Something went wrong. Aug 19, 2022 · “Something went wrong and your PIN isn’t available (status: 0xc000006d)” is another variation of Malware infection, system file corruption, and permission errors can disrupt the PIN login option in Windows. Device is AAD joined ( AADJ or DJ++ ): No . " If it was just a Windows Hello issue I would say it might be fingerprint scanner drivers, but the managed by an organization thing is definitely weird. Windows Hello - "This option is currently unavailable" So I have a particular user who can't use Windows Hello at all. Following that, you shouldn’t encounter any issues. All of the options, Windows Hello Face, Windows Hello Fingerprint and Windows Hello Pin say "The option is currently unavailable - click to learn more". I went into the settings it says that this option is currently unavailable and that "something went wrong, try again later. I am using Microsoft Surface Laptop 2 with Windows 10 Pro. All Windows Hello sign-in services - Facial recognition, Fingerprint recognition, and PIN - remain unavailable. Aug 17, 2019 · I just bought a Specter x360 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later" Below, it says "Windows Hello is preventing some options from being shown" I've troubleshooted my device, and I have the latest Windows update. Based on the description, it seems that the computer is in an enterprise environment, and being managed by a domain. I only set up PIN and Fingerprint during setup and I can still sign-in with them no problem, I just can't access them in settings. Help! ***Moved from: Windows 10 / Windows Hello, lock screen & sign-in*** Jun 22, 2024 · Under sign in options for the PIN it says "This option is currently unavailable - click to learn more; Something went wrong. Jan 29, 2024 · Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". Mar 15, 2020 · For some reason, it says that Windows Hello Pin and Finger scan are not available on my device. One reason for the “This option is currently unavailable” message could be problems with the Biometric driver Jan 6, 2021 · I recently just got a new HP Spectre x360 and I set up the Windows Hello Face sign in option but it won't let me improve recognition. Aug 24, 2021 · Something went wrong. Aug 13, 2024 · Once you complete the above steps, your old Windows Hello data will be removed. Windows Pro and up generally asks you if it is a personal or managed install maybe you clicked the wrong thing or maybe it auto-selected the wrong one for some reason. Please could you help, thanks in advance. Check if a folder with the thumbprint value exists under this registry key. This Apr 16, 2024 · It started with my previous laptop which I replaced recently, Windows Hello facial recognition was already set up on it. Aug 28, 2023 · I can't set up, remove or modify my Windows Hello sign-in option. Then, follow the wizard to create a new account. It wouldn’t let me enable PIN or Windows Hello face recognition sometimes saying “feature unavailable”. " It's been three weeks - and seems I'm stuck with the temp numerical pin. Device configuration profile -> Settings Catalog -> Windows hello for Business Options-> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Turn on convenience PIN sign-in -> turned on and applied to user or machine group: "This option is currently unavailable" on the test machine. Jul 27, 2019 · Once you enable the setting, run gpupdate. Try again Later. I've tried Aug 6, 2024 · HKLM\Software\Microsoft\EnterpriseCertificates\NTAuth\Certificates. I've gone into Device Manager > Biometric devices and uninstalled Facial Recognition (Windows Hello) Software Device, restarted the laptop to prompt a reinstall of the driver, but the Aug 6, 2024 · Harassment is any behavior intended to disturb or upset a person or group of people. Bottom Line. User has logged on with AAD credentials: No . I have read, and done just about every step that has been suggested and none of them has fixed the problem. It also said "Something went wrong. I have gone to the Lenovo site to install drivers to try and get everything updated. I just didn't hop on the forum right off the get go and ask for help here. But then out of nowhere it didn't recognize me and when I went to redo facial recognition it said "This option is currently unavailable" and when I click on it it says "Something went wrong. It also says "Something went wrong. we weren't able to set up your pin. May 13, 2024 · it says this option is currently unavailable something went wrong try again later. Jul 25, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. . i bought this laptop new, and been pretty active with the updates. Apr 8, 2021 · This Tutorial Helps to Fix Windows Hello Fingerprint This option is Currently Unavailable Something Went Wrong Try Again#FixWindowsHellowFingerPrint#ThisOpt Jun 13, 2020 · Now it lists all the windows hello options as "currently unavailable" and "something went wrong, try again later. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. Jun 5, 2022 · Surface book2; I got this message "Windows Hello PIN Something went wrong. On the Windows sign-in screen, press and hold the Shift key, then select Power > Restart 2. But now windows hello does not work. Jul 19, 2024 · Update or re-install the biometrics driver using the Device Manager tool on your PC. Ever since I got my computer set up I can't seem to get my windows, hello to work on my PC. Back story, this windows I installed is from a recovery drive I made from a different manufacture. Add a registry entry. See full list on wintips. Choose "Windows Hello Face recognition setup not working" if you are given this option. org Feb 3, 2022 · I've set a temporary numerical pin -- but it's telling me Windows HELLO is "currently unavailable" and "Something went wrong. " May 29, 2020 · Hello, my Windows Hello Fingerprint and PIN have recently stopped working. Try again later. It states, 'This option currently unavailable' and along with 'Something went wrong. However, when I go to settings>accounts>sign-in options, the Window Hello Face option displays the following messages: This option is currently unavailable; Something went wrong. Fix 5: Check Group Policy Settings Oct 2, 2024 · Here is how to fix "Windows Hello Pin Currently Unavailable" error. Aug 19, 2022 · Harassment is any behavior intended to disturb or upset a person or group of people. " And yes, my surface is fully updated. Other than the annoying message, is the PC restricted from doing anything? I don’t know exactly how enterprise PIN policies work in MDM, but perhaps something is messed up on Uni IT side for her but not the twins account. I have uninstalled drivers and reinstalled but no fix. I tried to set it up again in settings but it says that "This option is currently unavailable", and then "Something went wrong. #windowshellofingerprint #windows10 #thisoptioniscurrentrlyunavailable #somethingwentwrongwindowshellofingerprintThis tutorial is to fix error while setting Mar 30, 2022 · Hello, I can't use my fingerprint scanner because every time I click Sign-in Options then Windows Hello Face, it always says "Something went wrong. msc , and more. I loved windows hello face, very convenient. Then choose load windows boot manager and it would load windows, but I was getting the PIN issue described in the title. " Underneath there is an exclamation mark with "something went wrong. C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft. Sep 14, 2019 · I just reset my Thinkpad X380 to fix a driver issue and now I can't set up a pin or use fingerprint as all the Windows Hello options are greyed out and say currently unavailable. Jan 27, 2025 · In sign in options, it says "This option is currently unavailable - click to learn more, Something went wrong try again latter" I've sheared and tried everything what people posts and watching tutorials. After your machine reboots, click on "Troubleshoot" under Choose an option 3. Oct 17, 2022 · If the option is greyed-out, click “Change settings that are currently unavailable” first to allow administrator access so that you can make changes to the available options. " additionally appears. And I want it back. When I click it, it also says "Something went wrong, try again later". Check out our website https://candid. Feb 5, 2025 · Regarding Windows Hello PIN setup issues and account changes, you encountered a problem when trying to create a Windows Hello PIN and were unable to change the account type through the Control Panel. ” In settings the Windows Hello option is grayed out and says “currently unavailable” and I don’t have a camera compatible with it, even Steps to Fix Windows Hello Fingerprint Error This option is currently Unavailable Something Went Wrong Try Again Later on Windows 10Step 1) Check Fingerprint Oct 29, 2020 · 2. " I can still sign in using my pin but fingerprint and facial recognition don't work. Try again later'. If Windows Hello doesn’t work, you may get the message “something went wrong. The camera is working. " i'm not sure how to fix this as it should be available on my device Jan 10, 2025 · It says there's something wrong with my account and the sign in options on settings is currently unavailable. Nov 2, 2022 · Hi ToriUC, I am Dave, I will help you with this. Now I cannot even enable it again. now the issue is that it says windows hello is currently unavailable. Just go to Settings > Accounts and click Add account. Right-click on it, and then select “ Start” from the list that appears. Feb 1, 2023 · When i was trying to configure my sign-in options, i found out all the sign-in options for (windows hello) are displaying "This option is currently unavailable". If it doesn’t, you need to export the CA It is hard to tell why this could be happening. Hoping someone knows something I haven't tried. Jun 15, 2023 · As the title states, I have been unable to set up any windows hello options as they are all always disabled (including pin) under settings. Windows Hello for Business provisioning will not be launched. Nov 6, 2019 · since mid last year, windows hello will not set up, it says 'this option is currently unavailable - click to learn more' when clicked, it says 'something went wrong. " Apr 9, 2020 · This is a personal computer, it does not belong to any organization. What Dec 21, 2019 · when I go to settings and sign-in options under windows hello it says "this option is currently unavailable" and when i select it it says "something went wrong. try again later. Something Went Wrong - Windows 11. exe from the command-line to refresh your the policy, then log out, and back in, and you should be able to configure a sign-in Pin or fingerprint via Windows Hello. " When I click on one, "Something went wrong. Whenever I try to use it, the system shows me "Something went wrong on our end. Oct 17, 2023 · Note that this problem may come in different forms, including Windows hello PIN This option is currently unavailable, This setting is managed by your organization, This option is currently unavailable Something went wrong try again later, This option is only available when connected to your organization’s network. I tried updating all the drivers but nothing works out. I've tried disconnecting my school account and restarting my computer but that made no difference. Mar 20, 2020 · Hi, I want to set up Windows Hello sign-in options in my PC but it won't allow me to do that as all Windows Hello options are unavailable in the settings as shown in the screenshot below: My PC has Nov 30, 2021 · Fingerprint reader not working on Windows 11: "This option is currently unavailable" I recently got a Dell Inspiron with Windows 11 preloaded. When I try to setup Hello I get "We couldn't find a camera compatible with Windows Hello Face". How can I fix it? I would very much like to remove Windows Hello Face from my device. Here are the most common causes for Windows Hello to stop working: PIN login is unauthorized: The PIN login authorization needs to be enabled to use Windows Hello. Same for my fingerprint. May 11, 2020 · Hi,I recently forgot my windows pin password and I wanted to reset it but it says (This option is currently unavailable) and when I press the button where it says Tap or click here to fix it,it gives Feb 13, 2025 · If the pin code is currently unavailable, it means that there may be an anomaly in your current account profile. Jul 12, 2024 · "Fingerprint recognition (Windows Hello) This Option is currently unavailable" When I click on this message, it displays "Something went wrong. After this, check to see if you can set up Windows Hello Aug 8, 2024 · If all the above ways fail to solve the “something went wrong Windows Hello” issue, you can create and switch to a new user account. This PC has no group policy, it's my personal computer so I don't know what went wrong, but I would like to have my PIN back. Another option is to enable the built-in administrator account, then create a new user account instead: 1. I am the only user and the administrator of my personal computer and recently updated Windows 10 Home to version 1903, OS build 18362. Click to set up new PIN” Well clicking on set up a new pin does nothing. Jan 6, 2022 · I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable" I changed the same three polices in the solution to be "Not Configured" under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". Oct 3, 2021 · Hello! My Windows Hello Fingerprint has been working fine for the past few years I've had my Windows device, but it suddenly stopped working over 2 weeks ago. Dec 3, 2024 · When I get to boot windows i get stuck on the log in screen because it says “Something happened and your PIN is unavailable. There can be many reasons for the feature failing to work. Then open Explorer and navigate to the following path. Things I have tried and failed: Oct 2, 2022 · I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition, and pin it says "this option is currently unavailable. You can try again, or skip this step and set up PIN later" since 2 years ago until now. Adding the following registry entry might help fix the Windows Hello Fingerprint “This option is currently unavailable” in Windows 11. Sep 30, 2024 · I just bought a lenovo ideapad slim 3 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later" Below, it says "Windows Hello is preventing some options from being shown" I've troubleshooted my device, and I have the latest Windows update. Oct 6, 2024 · Select Windows biometric services from the left column. I apologize, Community is just a consumer forum, due to the scope of your question (Domain Managed Account) can you please post this question to our sister forum on Microsoft Q&A in the Azure AD section (linked below) Mar 31, 2023 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. There is also no password option, and the "require windows hello sign in for microsoft accounts" part where you turn it on and off is grayed off, i cant turn it off or on. ” Nov 27, 2024 · Harassment is any behavior intended to disturb or upset a person or group of people. May 27, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. For the time being, we can only suggest that you try enabling the built-in administrator to access the system for further action. Sep 6, 2023 · I can't setup a Windows Hello for all the options in the settings it says "This option is currently unavailable". Now it says that the option is currently unavailable and when i click the arrow down it says something went wrong, try again later. Only hours later when I opened up my laptop, it under went a long update and when it was finished and brought me back to the lock screen, below the Windows Hello eye said “Sorry something went wrong. In Settings, each of those services says "This option is currently unavailable", and Facial recognition and Fingerprint recognition both say "Something went wrong. Open the Services program, and Learn how to troubleshoot Windows Hello sign in issues, error messages, or facial recognition. Indeed against the Sign-In Options the Windows Hello PIN option now has a warning 'Something went wrong. I cannot remove this option to set it up again. I have tried going onto settings, sign in options and reset pin but it still doesn't work. 3. Oct 8, 2024 · Hello, I used to be able to log-in using a PIN on my PC (not a laptop) but Windows didn't allow me to change it, so I removed it. After logging in I deleted my PIN and I was then unable to add it again. I looked through all the suggested like NGC file, DISM command, gpedit. In Get Help type "Windows Hello Face Camera is not working", press Enter. Furthermore, the option to remove Windows Hello Face is grayed out. Apr 30, 2018 · I have just bought a new Surface Book, completed all the updates to v 1709 and I have tried to set up Windows Hello. " The Windows Hello Face works, but it just doesn't recognise me. However, it is possible that you or an application disabled this option Oct 13, 2024 · In this informative video, we will guide you through the process of resolving the "This Option Is Currently Unavailable" error associated with Windows Hello Feb 27, 2024 · I want to set up windows hello again after it stopped working but it gives me the error, "Facial Reconition (Windows Hello) This option is currently unavailable Something went wrong. I have looked in sign-in options and under, manage how you sign in to your device. Feb 23, 2025 · Hello, Thanks for reaching out here in the Microsoft Answers Community. But somehow, after few updates later, I can't use windows hello to sign in. rxrjd gaxm hyzgv erdnny lvv jsxbp kkoza eucmt odzk ndic ixz dtdvgk uel lbzs hqapad