Windows hello this option is currently unavailable something went wrong fix. Feb 18, 2023 · Thanks for reaching out.

Windows hello this option is currently unavailable something went wrong fix I tried updating all the drivers but nothing works out. If Windows Hello doesn’t work, you may get the message “something went wrong. so my windows is at the latest version. 6 Ways to Fix Windows Hello Jun 15, 2023 · As the title states, I have been unable to set up any windows hello options as they are all always disabled (including pin) under settings. Check out our website https://candid. " Feb 3, 2022 · This is a personal computer and should not have anyone other than myself to be able to make changes to it. Resetting the computer doesn't fix the issue. " And yes, my surface is fully updated. Select Troubleshoot > Advanced options > Startup Repair. Click to set up new PIN” Jan 10, 2025 · It says there's something wrong with my account and the sign in options on settings is currently unavailable. Try using the Registry editor, follow the steps below:. Reboot your PC and check if the issue is resolved. Jan 6, 2025 · Under Windows 11 "Account > Sign-in options," all my options are marked "This option is currently unavailable. To fix that, try to update the corresponding drivers: Right-click on Windows key and select Device Manager. Here are five ways to fix the problem! If you're still having a problem with Windows Hello facial recognition, try running the troubleshooter that might fix the problem. Oct 2, 2022 · I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition, and pin it says "this option is currently unavailable. Help! ***Moved from: Windows 10 / Windows Hello, lock screen & sign-in*** Nov 27, 2024 · Harassment is any behavior intended to disturb or upset a person or group of people. I just didn't hop on the forum right off the get go and ask for help here. " below that. Clear the cache: Clearing the fingerprint sensor cache may also help resolve the issue. Try again later when trying to Add / modify PIN. Please try again later. Something Went Wrong - Windows 11. This has never been the case ever on my computer (Acer Spin, Windows 10), only the Windows Hello Face interface was ever unavailable. I have tried going onto settings, sign in options and reset pin but it still doesn't work. 4. Help please. ' as mentioned earlier, it has been like this for over a year How To Fix Windows Hello Pin Currently Unavailable (2025) - Easy GuideIn this video I'll show you how to fix the error: 'Hello Pin currently unavailable', qu Apr 30, 2018 · I have just bought a new Surface Book, completed all the updates to v 1709 and I have tried to set up Windows Hello. If you are on Windows 10 Home edition, you can change the registry settings to enable PIN sign-in option for all users. How do I resolve this issue? Thank you for any solutions. Then, follow the wizard to create a new account. . It also says "Something went wrong. Oct 18, 2024 · This is an option that will remove all the settings for Windows and give your device a fresh new start. but anything didn't work. Then open Explorer and navigate to the following path. Windows Hello for Business provisioning will not be launched. I am the only user and the administrator of my personal computer and recently updated Windows 10 Home to version 1903, OS build 18362. Based on the description, it seems that the computer is in an enterprise environment, and being managed by a domain. Jan 30, 2025 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. When I click on them I am given a something went wrong message. Things I have tried and failed: May 11, 2020 · Hi,I recently forgot my windows pin password and I wanted to reset it but it says (This option is currently unavailable) and when I press the button where it says Tap or click here to fix it,it gives Apr 8, 2021 · This Tutorial Helps to Fix Windows Hello Fingerprint This option is Currently Unavailable Something Went Wrong Try Again#FixWindowsHellowFingerPrint#ThisOpt Jan 11, 2022 · Harassment is any behavior intended to disturb or upset a person or group of people. You might have a work or school account connected to that device. Hoping someone knows something I haven't tried. He's changed devices along the years and he always got "This option is currently unavailable" when trying to log in with Windows Hello on all devices, making him revert to logging in with his password instead. Feb 1, 2020 · I did that and the network issue got fixed. Windows Hello - "This option is currently unavailable" So I have a particular user who can't use Windows Hello at all. To do this, go to Settings > Accounts > Sign-in options > Windows Hello Fingerprint > Advanced Options > Clear Fingerprint Data. Try again later" I'm not sure what to do since I have been trying to fix it, but nothing seems to work. May 29, 2020 · Hello, my Windows Hello Fingerprint and PIN have recently stopped working. Nov 30, 2021 · Fingerprint reader not working on Windows 11: "This option is currently unavailable" I recently got a Dell Inspiron with Windows 11 preloaded. When I get to boot windows i get stuck on the log in screen because it says “Something happened and your PIN is unavailable. ” In settings the Windows Hello option is grayed out and says “currently unavailable” and I don’t have a camera compatible with it, even Jul 27, 2019 · Thankfully, it's easy to enable the "convenience pin" functionality, which as a side-effect also enables Windows Hello Fingerprint sign-in and Windows Hello Face sign-in. reflectormedia. How can I fix it? Jan 10, 2024 · Same - everything checks out but I'm receiving the "That option is temporarily unavailable" & "Something went wrong. " Apr 13, 2022 · 6. i bought this laptop new, and been pretty active with the updates. Try again later" errors for Face, Fingerprint, and PIN. Please could you help, thanks in advance. Apr 9, 2020 · Similarly disable the other Windows Hello options if any. Recently, all my windows hello options are "currently unavailable. Feb 1, 2023 · When i was trying to configure my sign-in options, i found out all the sign-in options for (windows hello) are displaying "This option is currently unavailable". Right-click on it, and then select “ Start” from the list that appears. Aug 13, 2024 · How to Turn off Windows Hello PIN and Setup Prompt Notification To simplify the login process on Windows 10 computers, Microsoft came up with the Windows Hello sign-in. But somehow, after few updates later, I can't use windows hello to sign in. when you try to sign. I apologize, Community is just a consumer forum, due to the scope of your question (Domain Managed Account) can you please post this question to our sister forum on Microsoft Q&A in the Azure AD section (linked below) May 15, 2024 · So far, nothing I have tried has made any difference. And "Recover this PC" can also be a potential option. Oct 13, 2024 · In this informative video, we will guide you through the process of resolving the "This Option Is Currently Unavailable" error associated with Windows Hello Jun 22, 2024 · Under sign in options for the PIN it says "This option is currently unavailable - click to learn more; Something went wrong. PIN option is unavailable (Windows Hello PIN option missing). Oct 6, 2020 · I want to change my windows hello pin but when I go to the sign on option settings all of the options; window hello face, fingerprint, and pin all have "this option is currently unavailable--click to learn more" underneath them and when I click to learn more it says "Something went wrong, try again later". Mar 31, 2023 · To do this, go to Settings > Accounts > Sign-in options > Windows Hello Fingerprint > Remove. Try again later. May 25, 2022 · When I first bought the laptop, I was able to use Windows Hello (fingerprint scanner). I know it. Try again later". " Aug 17, 2022 · Windows Hello Pin Setup "Something Went Wrong" When I try to open my laptop I get a message that pops up and says something along the lines of "Something went wrong and your pin isn't working" and I've always had to use my phone authenticator app to log into my laptop. Before you proceed with further troubleshooting steps, we Windows Hello Biometrics and facial recognition can suddenly stop working with a message that states that “This Option is Currently Unavailable”. Adding the following registry entry might help fix the Windows Hello Fingerprint “This option is currently unavailable” in Windows 11. C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft. " The Windows Hello Face works, but it just doesn't recognise me. Oct 8, 2024 · Hello, I used to be able to log-in using a PIN on my PC (not a laptop) but Windows didn't allow me to change it, so I removed it. msc , and more. Apr 30, 2024 · Fix 2: Use the Forgot PIN Option. " I've been unable to find a solution to this problem, most resources say to delete the contents of the NGC folder, however there is nothing in the folder to delete, even when "show hidden items" is selected. Try using a different finger. Jan 6, 2022 · I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable" I changed the same three polices in the solution to be "Not Configured" under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". Nov 2, 2022 · Hi ToriUC, I am Dave, I will help you with this. " Also all the options to change my pin, add a fingerprint, etc are all greyed out. Feb 13, 2025 · Detailed instructions can be found in the "Fix a corrupted user profile" section on the Microsoft support page: Troubleshoot problems signing in to Windows - Microsoft Support I know that you're looking for an easy fix, but unfortunately, it's quite the opposite. https://out. Try again later'. This Oct 2, 2024 · Here is how to fix "Windows Hello Pin Currently Unavailable" error. I am asked to input my pin which i do, and then I just get the message "Sorry something went wrong, couldnt turn on the camera, make sure its working properly" I have confirmed that the camera is working to take photos. I’m sorry that you are experiencing this issue. But then out of nowhere it didn't recognize me and when I went to redo facial recognition it said "This option is currently unavailable" and when I click on it it says "Something went wrong. With simple solutions like signing in with a password or using the "I forgot my PIN" option, you might be able to resolve the issue. Oct 17, 2022 · If the option is greyed-out, click “Change settings that are currently unavailable” first to allow administrator access so that you can make changes to the available options. Try again Later. Here are some recommended steps to solve your situation: Dec 5, 2020 · Before to try some solutions try updating your Windows 10 to the latest version. Now I cannot even enable it again. Jan 16, 2025 · I go to Settings Account PIN (Windows Hello) and it says THIS OPTION is CURRENTLY UNAVAILABLE !! But I AM singing in with MY pin **** whatever each day. Of course, you can try "Fix problems without resetting this PC" option first on the same page. Try again later" after i opened up the details for facial recognition, fingerprint recognition and PIN. technology/ for more guides and tech explainers, rev It is hard to tell why this could be happening. Oct 11, 2024 · 5 best face recognition software for Windows 10/11; Fix Windows Hello Face: This option is currently unavailable; Microsoft’s Build 27813 to Canary channel completely removes Location History; Microsoft’s March 2025 Patch Tuesday updates for Windows fixes 7 Zero-Days and 57 security issues Nov 6, 2019 · since mid last year, windows hello will not set up, it says 'this option is currently unavailable - click to learn more' when clicked, it says 'something went wrong. This will make Windows boot into the WinRe environment. Jan 30, 2025 · when i try to use windows hello for face, fingerprint or pin it says 'this option is currently unavailable' and when i click the drop down it says 'something went wrong please try again later' Apr 16, 2024 · It started with my previous laptop which I replaced recently, Windows Hello facial recognition was already set up on it. I am using Microsoft Surface Laptop 2 with Windows 10 Pro. One reason for the “This option is currently unavailable” message could be problems with the Biometric driver Steps to Fix Windows Hello Fingerprint Error This option is currently Unavailable Something Went Wrong Try Again Later on Windows 10Step 1) Check Fingerprint Jan 19, 2024 · 🔐💻 Windows Hello Fingerprint - This Option is Currently Unavailable (WINDOWS 11 FIX)Encountering the error "Windows Hello Fingerprint - This Option is Curr Jan 6, 2021 · I recently just got a new HP Spectre x360 and I set up the Windows Hello Face sign in option but it won't let me improve recognition. Feb 18, 2023 · Thanks for reaching out. In several cases Windows Update errors are due to the fact that the files required for the update are corrupted. Type regedit and Oct 29, 2020 · 2. I tried to set it up again in settings but it says that "This option is currently unavailable", and then "Something went wrong. When I click it, it also says "Something went wrong, try again later". I looked through all the suggested like NGC file, DISM command, gpedit. Dec 11, 2024 · Conclusion. Way 4: Edit Local Group Policy. Jan 29, 2024 · Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". There is also no password option, and the "require windows hello sign in for microsoft accounts" part where you turn it on and off is grayed off, i cant turn it off or on. we weren't able to set up your pin. There's also a chance that you can get your problem fixed through this option. NOTE: The options given by "Get Help" may vary. #windowshellopin #windowshello #windowshellosomethingwentwrongunable to setup windows hello pin?? got the error "something went wrong try again later" in win Feb 5, 2025 · Regarding Windows Hello PIN setup issues and account changes, you encountered a problem when trying to create a Windows Hello PIN and were unable to change the account type through the Control Panel. " Underneath there is an exclamation mark with "something went wrong. I loved windows hello face, very convenient. It says "this option is currently unavailable" for face recognition, fingerprint recognition and PIN. There can be many reasons for the feature failing to work. Locate the Hello, webcam, and fingerprint drivers individually and right Jul 19, 2024 · Is the Windows Hello fingerprint option unavailable on your PC? Do not worry. This has been going on for 3 months now, so trying "later" is definitely not working. Ever since I got my computer set up I can't seem to get my windows, hello to work on my PC. it says "this option is currently unavailable" and if you click on it, it says "something went wrong, try again later". when i create a new user, the windows hello allows me to put fingerprints, but after some time it disappears too. Nov 17, 2021 · PIN (Windows Hello) This option is currently unavailable | Windows 11 | fixed this problem Sep 6, 2023 · I can't setup a Windows Hello for all the options in the settings it says "This option is currently unavailable". I have the message stating for windows hello face, fingerprint, and hello PIN "This option is currently unavailable- click to learn more" and when I do click "this device doesn't meet your organization's requirements for Windows Hello". Feb 16, 2025 · I have an Inspiron 14 2 in 1 with Windows 11. After your computer restarts, check if Windows Hello is working. Exit the Group policy editor and reboot the computer. Something went wrong. * * Note: This issue usually occurs on domain computers. Feb 27, 2024 · I want to set up windows hello again after it stopped working but it gives me the error, "Facial Reconition (Windows Hello) This option is currently unavailable Something went wrong. Usually, setting up Windows Hello PIN on Windows Dec 3, 2024 · So i‘ve read about my issue a few times but nothing can’t seem to fix it. Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. Try again later", continue reading below to fix the problem. Jul 29, 2024 · Simply resetting the facial recognition and fingerprint options that constitute the security system of Windows Hello can fix things if it’s not working in Windows 11. I've tried disconnecting my school account and restarting my computer but that made no difference. The camera is working. My name is, Zadee. Method 2. May 9, 2024 · To fix Something went wrong, Try again later error during Windows Hello setup in Windows 11/10, you can use these fixes. pchelps Mar 30, 2022 · Hello, I can't use my fingerprint scanner because every time I click Sign-in Options then Windows Hello Face, it always says "Something went wrong. It also said "Something went wrong. You can check for the updates from Windows Update in the Settings application, if your Windows it's up to date, now we can proceed. ' The options to improve recognition and to remove this sign-in option are greyed out. now i wanna Oct 17, 2023 · Note that this problem may come in different forms, including Windows hello PIN This option is currently unavailable, This setting is managed by your organization, This option is currently unavailable Something went wrong try again later, This option is only available when connected to your organization’s network. Once you get a response, choose "Windows Hello Camera Issue". Device configuration profile -> Settings Catalog -> Windows hello for Business Options-> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Turn on convenience PIN sign-in -> turned on and applied to user or machine group: "This option is currently unavailable" on the test machine. I have read, and done just about every step that has been suggested and none of them has fixed the problem. Choose "Windows Hello Face recognition setup not working" if you are given this option. try again later. Something went wrong (code: 0x8009002d). Jun 10, 2020 · Hi, I wanted to add figerprint on my laptop (HP Probook 450 G2) in windows 10. After this, check to see if you can set up Windows Hello Oct 20, 2021 · Windows Hello Fingerprint-This Option Is Currently Unavailable. When I clic on any of these options, it says "Something went wrong. 3. Oct 6, 2024 · Select Windows biometric services from the left column. This solution also works 00:12 Method 1 to fix Windows hello fingerprint-This option is currently unavailable. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. Dec 21, 2019 · when I go to settings and sign-in options under windows hello it says "this option is currently unavailable" and when i select it it says "something went wrong. Dec 28, 2019 · Hello, my Windows Hello facial recognition has recently stopped recognizing me after I changed glasses. What Aug 8, 2024 · If all the above ways fail to solve the “something went wrong Windows Hello” issue, you can create and switch to a new user account. Bottom Line. Feb 23, 2025 · Hello, Thanks for reaching out here in the Microsoft Answers Community. See if the camera will be reset and would now work. Delete downloaded Windows Update files. Device is AAD joined ( AADJ… Aug 6, 2024 · Harassment is any behavior intended to disturb or upset a person or group of people. Add a registry entry. User your work or school account. I had mine set to Enabled. May 18, 2023 · Hello! My name is Mostafa, and I will try my best to assist you with this so that you find a satisfactory solution. Try FIX IT GO TO FIX and it asks me to SIGN IN but when I use my Personal Account it says you can't sign in here with a personal account. Apr 6, 2024 · At the moment, Windows Hello PIN is one of many ways that people can use to secure their Windows computers. 0 votes Report a concern Windows is garbage that’s the actual cause, outsource cheap IT developers who tell you to run file check and script kiddies who have no idea what they are doing, the solution is to buy a Mac and get on with living, the only use for windows is as a barebones gaming rig with absolutely no personal information left in it. Making some changes in Local Group Policy may help fix the “Windows Hello PIN this option is currently unavailable” issue as well. If your fingerprint didn’t scan properly, or if you’re using the wrong finger to sign in, you’ll get the error message Your fingerprint couldn't be recognized. ” Aug 24, 2021 · Something went wrong. Then delete the folder named NGC. how to fix this issue? i've tried everything Jun 13, 2020 · Now it lists all the windows hello options as "currently unavailable" and "something went wrong, try again later. And I want it back. Only hours later when I opened up my laptop, it under went a long update and when it was finished and brought me back to the lock screen, below the Windows Hello eye said “Sorry something went wrong. Jun 5, 2022 · Surface book2; I got this message "Windows Hello PIN Something went wrong. After clicking the Add PIN button nothing happens. This article has provided exceptional solutions to resolve the "Windows Hello PIN this option is currently unavailable" problem. It states, 'This option currently unavailable' and along with 'Something went wrong. windows hello pin this option is currently unavailable this setting is managed by your organization domain,windows 11 and windows 10. " i'm not sure how to fix this as it should be available on my device Mar 6, 2025 · Start your PC, as soon as Windows tries to load (spinning dots appear), press and hold the power button for 5 to 10 seconds to perform a forced shutdown Do this two or three times. May 13, 2024 · it says this option is currently unavailable something went wrong try again later. When I try to setup Hello I get "We couldn't find a camera compatible with Windows Hello Face". com/c?o=21273123&m=17686&a=498500&aff_sub1=O7ya1IyuskY&aff_sub2=Native| Try PC HelpSoft Driver Updater here: https://store. " additionally appears. Press Windows key + R key together from the keyboard. I upgraded some PC components (CPU and GPU), everything seems to be fine on the hardware side. But when i click fingerprint in settings it says: something went wrong, try again later. In Settings, each of those services says "This option is currently unavailable", and Facial recognition and Fingerprint recognition both say "Something went wrong. Jan 27, 2025 · In sign in options, it says "This option is currently unavailable - click to learn more, Something went wrong try again latter" I've sheared and tried everything what people posts and watching tutorials. Nov 21, 2022 · If you can't add a Windows Hello PIN in Windows 10/11 because the PIN option is grayed out or unavailable with the description "Something went wrong. Oct 3, 2021 · Hello! My Windows Hello Fingerprint has been working fine for the past few years I've had my Windows device, but it suddenly stopped working over 2 weeks ago. Aug 28, 2023 · I can't set up, remove or modify my Windows Hello sign-in option. But now windows hello does not work. Aug 17, 2019 · If some of the system drivers, most probably webcam and fingerprint reader drivers, were corrupted during the upgrade process, Windows Hello may fail to perform. Mar 11, 2025 · Installed new drivers for my motherboard and windows 11 upon sign in to my pc says my pin is unavailable. May 27, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. ". I went into the settings to improve the recognition but the options to improve recognition or remove it are grayed out and it says that this option is currently unavailable and that "something went wrong, try again later. Whenever I try to use it, the system shows me "Something went wrong on our end. I already tried uninstalling in device manager and other methods taught in Youtube. I've gone into Device Manager > Biometric devices and uninstalled Facial Recognition (Windows Hello) Software Device, restarted the laptop to prompt a reinstall of the driver, but the Apr 3, 2021 · i own a huawei matebook D14, ryzen 7. You can try again, or skip this step and set up PIN later" since 2 years ago until now. 2. Just go to Settings > Accounts and click Add account. " I have tried Sep 14, 2019 · I just reset my Thinkpad X380 to fix a driver issue and now I can't set up a pin or use fingerprint as all the Windows Hello options are greyed out and say currently unavailable. Using the Group Policy Editor for the entire domain will allow this setting to automatically be applied to future installations of Windows 10, however you don't necessarily #windowshellofingerprint #windows10 #thisoptioniscurrentrlyunavailable #somethingwentwrongwindowshellofingerprintThis tutorial is to fix error while setting Sep 30, 2019 · Harassment is any behavior intended to disturb or upset a person or group of people. I have gone to the Lenovo site to install drivers to try and get everything updated. If disconnecting your work or school account doesn’t help, use the forgot PIN option to reset your Windows Hello PIN. When I expand the options it says 'Something went wrong. I went into the settings it says that this option is currently unavailable and that "something went wrong, try again later. Try to reset the pin and when I do it says well send a code to your outlook email. When I go into the log in options, they all say, 'this option is currently unavailable' and 'something went wrong, try again later'. Dec 12, 2023 · Step 3: After that, switch to the Sign-in options to see if you can use PIN without the “Windows Hello PIN this option is currently unavailable” issue. In Get Help type "Windows Hello Face Camera is not working", press Enter. Threats include any threat of violence, or harm to another. " When I click on one, "Something went wrong. Jul 25, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. I don't know what to do. Is anyone know the solution for this? please help me to solve this problem. The cause can range from a particular Windows update to an incorrectly configured Group policy. Mar 15, 2020 · For some reason, it says that Windows Hello Pin and Finger scan are not available on my device. now the issue is that it says windows hello is currently unavailable. I'll be glad to help you today. I'm an Independent Advisor and a Microsoft user like you. Restart your device to see if that fixes the problem. I've been stuck solving this for days. I tried all different things suggested on this forum without any success. 1. Jan 11, 2022 · Something went wrong. Something went wrong try again later by reinstalling driver 00:55 Method 2 to fix Windows hello fingerprint-This option is currently unavailable. Method 3: Using Registry settings if you have Windows 10 Home installed. " I can still sign in using my pin but fingerprint and facial recognition don't work. All Windows Hello sign-in services - Facial recognition, Fingerprint recognition, and PIN - remain unavailable. xepgexv tulub huf wpw htzc wfchef jvdu gtyrew rdur hwcq qjzas eggk xefruu wfqym nqfrk